Rick Heating & Cooling Testimonials

Just wanted to send a quick note of thanks regarding the installation of our new HVAC system.  The install went exactly as scheduled, looks great, and Kathleen said your crew was very polite, and helpful.  Appreciate the professionalism and attention to detail. Thanks again and feel free to use me as a reference.
Kevin, Loveland

Excellent service on service call and repairs to our HVAC system. Service person took extra time in getting the correct part needed to fix the unit. The service person came back to our home and repaired our unit. The cost to repair and service the cooling system and the time spent on it, was very reasonable. We give Rick’s Heating & Cooling Company FIVE STARS!
Jim & Deborah, Morrow

Really appreciated prompt return call and same day service! Ron was personable, caring, explained things well to me, professional, and knowledgable.
Donna, Midland

Throughly impressed with Adam and Ron. Very good at the job. Informative, helpful, personable, professional. Super nice, very good at doing their job, honest, very thorough. I learned what HVAC service is suppose to be. Now I can accept nothing less.

Susan, Wilmington

Technicians knowledge of equipment and needed repair was superior! Technicians interested in their jobs and proud of their company. Refreshing in todays world! Thank you!

Cindy, Morrow

Everyone goes above and beyond to help with anything.

Denny, Waynesville

Ronnie and Rick are great. Been customer for years. Tell people about you all the time.

Scott, Maineville

Nick came during a rain storm after 4 p.m. on a Saturday! Arrived within 15 minutes of our call to the office and handled the problem proffessionally and with a great attitude.

Michelle, Blanchester

Absolutely the best!! Prompt, professional

Jeff, Maineville

The system is working well and the semi-annual maintenance means I don’t have to worry about it.

Bill, Blanchester

Always very satisfied. Love the maintenance agreement.

Scott, Maineville

Nick is always a pleasure to have in our home. He does good and efficient work.

James, Morrow

Great service at all levels – thank you!

Andrea, Loveland

Very happy with your service! Ron did an excellent job. I will use your company again!

Dwayne, Maineville

Excellent in all respects. As the TV commercial goes “Why in the world would we go anyplace else?” Thank you!

June, Maineville

Such a great company with service, product, and smart people that explain everything and treat their customers great.

Angie, Morrow

Rick’s Heating & Cooling worked with us to choose the right furnace and heat pump for our home. They were very professional during the removal of the old furnace and installation of new furnace. They kept the area clean and removed all debris and trash. We would be glad to recommend Rick’s Heating & Cooling.

Warren & Kim, Maineville

Nick is always great when he comes. Goes over everything he did.Sandy, Mason

Ron is thorough and willing to explain what is going on. Very considerate.

Mary, Mason

We have known Rick for a long time. Honest and reliable.

Marvin, Loveland

The techs that serviced our system were extremly professional and on time (pet peeve of mine).

Jamie, Maineville

Nick arrived on time and was thorough and efficient in servicing my AC. A big thanks to Rick for meeting with deck people last fall and fixing their mistakes.

Janet, Maineville

Very happy with your work ethics. Wonderful company!

Reiko, Maineville

Wonderful employee, so pleasant, checks everything, very polite. It is a pleasure to have him in your home.

Barb, Maineville

Nick is a very courteous and friendly and very thorough with the preventive maintenance checks.

Gregory, South Lebanon

Nick arrived during a tornado alarm and stayed calm, went right to work.

Elizabeth, Loveland

Michelle – friendly and professional. Nick – friendly, professional and efficient.

Leslie, Mason

A pleasure to work with such professional people – as always!!

Jodi, South Lebanon

Adam did a great job! Very courteous and competent…as Nick has in the past.

Jamie, Loveland

I wanted to reach out and let you know that I am very appreciative and grateful for the service that Rick’s provided for me tonight. My AC unit gave out and I made an emergency call to your company. Rick showed up 2 hours later and was nothing short of exceptional. He answered all my questions and explained everything to me so I could understand what was wrong and what he had to do to fix my problem. You have a customer for life in our household and I additionally want to let you know that you have an exceptional employee in Ron. Thank you for your service and I truly appreciate your customer service. In a world that seemingly takes advantage and misleads consumers, it is nice to see companies like Rick’s and employees, like Ron, who go the extra mile for their customers.

Matt, Morrow

Very satisfied with the work of Mike & Travis. An outstanding company, Rick. Thanks!

Jerry, Lebanon

Just wanted to send a quick note of thanks regarding the installation of our new HVAC system. The install went exactly as scheduled, looks great, and Kathleen said your crew was very polite and helpful. Appreciate the professionalism and attention to detail. Thanks again!

Kevin, Loveland

Great service, quick and good work. Thanks for your wonderful customer service.

Jennifer, Morrow

Highly recommend Rick’s Heating. Always satisfied with service.

Patti, Maineville

Very pleased with the service we got!

David, Bethel

All contacts with staff always positive. Ron’s performance is absolutely always excellent.

Tom, Cincinnati

Ron is excellent. He takes time to answer questions and look into our concerns! Sharon is a delight for scheduling, etc.!

Dooley, Maineville

Nick did a good job and left the area clean.

Jim, Morrow

Service was quick and the tech was on time for the appointment.

Rick, Morrow

All of the service personnel were very courteous and helpful to solve my problem.

Betty, Loveland

Just wanted to thank your company for such excellent customer service.

I contacted you two weeks ago for an air conditioning cleaning/inspection.  A few days after the inspection, the air conditioner stopped working.  You were able to get a technician back out to me almost immediately, which was nice.  The new technician found that the previous had forgotten to tighten a valve after replacing the freon, which caused it to leak.  However, I am not upset about this situation by any stretch of the means—it is an honest mistake that anyone could have made.

What really impressed me was the honesty the second technician showed.

He immediately admitted that it was a mistake and quickly fixed the unit with no additional charge.  I know of several companies who would have tried to milk more money out of a situation like this—so your company’s honesty is certainly admirable.  I will be purchasing a new air conditioner unit sometime in the near future (my current is very old), and will not hesitate to choose Rick’s!

Dan, Mason

I’m very pleased. Your work was very good. The furnace performs great. Keeps the house cozy by emitting more warm air than before.

Juanita, Morrow

Ron & Nick seemed genuinely concerned about the condition of the chimney as a safety issue and also gave some advice on a CO2 detector.

Tania, Morrow

I became familiar with you company through Rick’s involvement with the BBB, so it was obvious choice to call you when our a/c was acting odd. Thank-you for an excellent service experience, from start to finish. After I met with Ron (on time and on schedule!) and he explained what we needed to do and what it would cost. I was comfortable enough to leave him at my home and go pick the kids up from camp. Even your website is steps above others in your industry.

Carolyn, Wyoming

Everyone went out of their way to service me on the same day I called. I appreciated that because I knew you were busy.

Roger, Middletown

Ron kept me aware of his progress and kept to his schedule.

Peter, Maineville

I appreciated the holiday emergency service.

Barbara, Loveland

Ron wanted to make sure we had heat before night.

Alberta, Waynesville

Everything is working Great! I used to hate Heat Pump forced air, but our new system is cozy!

Nikki, Blanchester